What We Collect and Why We Collect It
When you create an account, we collect the details you submit — your name, contact address, and wallet identifiers such as your bKash or Nagad number — so we can process transactions and verify account ownership. Payment records tied to Rocket, bKash, or Nagad transfers are
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retained as part of your transaction history; we do not store full wallet PINs or passwords at any point. Device and session data, including your IP address and browser type, help us detect unusual login activity and keep your account secure. We may also collect cookie
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data to maintain your session and remember your last-used lobby view. Data shared with payment processors covers only what is needed to complete a transfer — your full financial profile is never passed to third parties for marketing. Your account data is held for as long
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as your account is active or as required to meet legal obligations in your region. Where local law in Bangladesh or your eligible region requires us to retain or report specific records, we follow those requirements. You can request a summary of the data we hold
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on your account through the support channel listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.